Our Return and Exchange Policy
We are committed to providing high-quality products. If you receive a defective item, we are happy to facilitate a return or exchange under the following conditions.
Eligibility for Returns & Exchanges
We only accept returns or exchanges for items that are defective due to manufacturing or material faults.We do not accept returns or exchanges for:
Timeframe for Claims
You must report a defective product and initiate the return process within 30 days of the original purchase or delivery date. Claims reported outside of this window may not be accepted.
How to Submit a Defective Product Claim
To initiate a return or exchange for a defective item, please follow these steps:
Return Shipping
If your claim is approved, we will provide a prepaid shipping label for you to return the defective item. We will cover the shipping costs for the return and for sending out a replacement product.
Refunds and Replacements
Upon receiving the defective item and verifying the fault, we will process your request. You may choose one of the following options:
Questions
If you have any questions about this policy, please contact our customer support team at 1withnaturetherapies@gmail.com or 803 269-9835.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.